UPDATED: Abusive Debt Collection Tactics from 866-354-5387 Freedom Financial of Los Angeles
February 3rd, 2010. Published under Business Scams, Fraud, Scams. No Comments.
I received an email last night from a consumer that claims they are only a reference listed on an account. Supposedly he isn’t a signee at all, yet he and his family are being harassed by a caller (866-354-5387) claiming to be an investigator and stated the Fair Debt Collection Practices Act (FDCPA) didn’t apply to him. Hi, i have been contacted by a debt collector looking for a person who put me down as a reference, i told the investigator Davis i did not know where the motorcycle was and i had already told that to previous collectors from his firm, i asked him never to call me again, he then stated that he was not a collector rather an investigator, and was not bound by the collection laws, he then went on to call my family members telling them i was in major trouble freaking out my mother , is there anything i can do in this situation? i recorded a call from him. he would not give me a company name but did leave a number 866-354-5387 . What are my options? If it were me, I would temporarily block my caller ID and call the number to see if the number is legitimate. If it is find out who they are and then run to the closest consumer protection you can find. “Investigator” Davis” is not an investigator, he is a debt collector using illegal tactics, that is why he refused to give you the company name, he knows he he is breaking the law by calling the consumers family members and scaring them. If he calls back again ask him for his state investigator license, if he isn’t a debt collector (he probably is though) then remind him that investigators in your state are licensed by the state and he must provide you his investigators license number. What will mostly likely happen is one of the following: (a) he’ll hang up and not call again, (b) Give you some sort of bogus license number. If he does then you can get your state involved by filing a complaint with the state regarding a fraudulent investigator. After all if he gives you a bogus number than he is incriminating himself. If he refuses to give you a license number you bet he is a debt collector that breaks the law. Either way you got him and the company involved by the “cahones”. While I believe it is a debt collector it may be a collection scam, there are quite a few of them making the rounds across the U.S. I would suggest talking to your family and tell them that it is a debt collector using scare tactics. Ask them if possible to record future conversations or at least keep a log with the dates and times that they call each family member. If you do find the company behind the number and sue them, you will need the times/dates for use in court. I did look into the phone number, I didn’t find the company behind the number but did find references to complaints of “Marshalls” and “Investigators” calling from that number. Typical rouge debt collector scare tactics. Until such time that the identity of the company behind the 866-354-5387 is found, a consumer has limited resources in which to fight back. I would start with my states consumer affairs division and file a complaint. You may also want to consider filing a complaint with the Federal Trade Commission (FTC), it probably won’t help you personally but there will be a record of the abuse. You could also file a report with the local police regarding the harassing phone numbers and then have the phone company put a trace on the line. The phone company generally won’t put a trace on a line unless a police report has been filed. I once had a debt collection company call me claiming to be an officer of UCB (United Collection Bureau) and she got all kinds of nasty, even told me she would call my neighbors and while on the phone with me she did, and my neighbor called me and told me immediately. I should have sued them, but at the time I didn’t know how (now I do). I did call United Collection Bureau and talked to the vice-president of compliance. After playing back the conversation between myself and the UCB officer, he said measures would be taken and I never go hassled by UCB again. Like I said I had the physical evidence, I just wish I knew then what I know about suing debt collectors for violations of state and federal law. UPDATE: The consumer that was begin harrassed over a debt that wasn’t his, he was merely a reference on the original loan. He finally received a response, Freedom Road Financial in Los Angeles were behind the calls. “I told “agent Marshal Davis” out of “northern CA” that i did not trust that he was a real investigator, and might be a phishing scam. I managed to get him to tell me that he is working on behalf of FreedomRoad Financial www.frf1.com he then gave me his contact at freedom road financial Michelle Peacan and her number to verify that he was working for them, i called her at 775.562.3816 and asked if i could record the call and she said no and that she knew who i was and that she has an agent working the case, i then said i did not trust that she worked for freedom road financial and she gave me the their 866.455.7623 main phone number to verify that she was a company representative, stating that she was the only michelle working there, sure enough dial by name brings you to Michelle Peacan, I told her that i was recording the call, i said that i never signed for anything and was not contractually obligated to them and wanted them to stop calling me, she stated that i was involved because i had once told their collection agent i knew where my friend lived and where their bike may be, i then asked if i was in trouble she said that i was involved with the theft of the bike, again i asked if i was in trouble and she said she was not a lawyer and that she would do what she had to to get the bike back and hung up on me.” Need help in dealing with crazy or sue happy debt collectors? Give my book a read .
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UPDATED: Abusive Debt Collection Tactics from 866-354-5387 Freedom Financial of Los Angeles